How do I change my payment method?

If you have a paid plan and want to change your credit card then follow these steps:

STEP 1   "Dashboard" > "Account" tab > and then open the "Subscription" tab.

PC, Tablet / Smartphone

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STEP 2   Click "Change Payment" in "Plan Management".

The payment information screen will be displayed.

PC, Tablet / Smartphone

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STEP 3   Enter your new payment method (card information, place of residence, zip code) and click "Change Payment."

PC, Tablet / Smartphone

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Note

  • The displayed prices and currencies in beSTREAM are "USD" or "JPY".

  • International card brands include VISA, Master, JCB, American Express, Dinners, and Discover.
    Each international card brand is available in more than 135 currencies.
  • The customer will pay the exchange fees from each currency to "USD" or "JPY".
  • If you change your credit card before the payment date, you can pay with a new credit card. However, depending on the timing, the new credit card may not be updated until the next payment date.
  • beSTREAM uses Stripe as a credit card payment platform. beSTREAM does not acquire, store or manage your card information or other information. Learn more about Stripe on their website:  https://stripe.com
  • If your payment is delayed for any reason, see: ◯ How does re-debiting work? 
  • If you have any questions about your credit card, please contact your credit card company.
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