How do I cancel my plan?

You can cancel a paid plan by downgrading to the free plan.

If you are downgrading to a free basic plan, please downgrade by referring to the following:

How do I change my plan? 
What is the free plan? 
What is the difference between the free plan and paid plans? 
What should I know before downgrading my plan? 

How to delete an account:

Please delete your account by referring to: ◯ Delete an account 



  • Please note that deleting your account will completely delete your uploaded videos and personal information, and you will not be able to recover it.
  • For information about how to pay for a paid plan, see: ◯ How do I pay for a paid plan? 
  • Please note that if you delete your paid plan account, the usage fee will not be refunded.
  • Renewal dates and payment cycles 
  • For more information see: The terms of service 


Was this article helpful?
0 out of 0 found this helpful