I can't upload a video

I can't upload a video


Please check the following check items.

  • Check your network environment, such as if you have an Internet connection.
  • Check your device and browser. "★ compatible OS and browser ★"
  • Please check the video file format. "★ file formats that can be uploaded ★"
  • Check the data size of the video file.
    "★ limit on how much space you can upload at ★" ★ "How much storage is ★?"



  • If you can't upload a video after all the confirmations, close beSTREAM, remove the browser cache, and then try opening beSTREAM again.
  • If your email address has not been authenticated, you will not be available to upload videos. Be sure to check your incoming e-mail.
  • Depending on the capacity of the video, uploading and processing may take some time.
  • You cannot upload multiple files at once.
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