Change your password

You can change the password for your beSTREAM account by following these instructions below:

Important

  • If you use a Google account when registering, you cannot change your password from beSTREAM. You need to change your Google account password. For more information about using your Google account, see Google Help:  https://support.google.com/?hl=en
  • If you forget your password and can't log in, click "Forgot password?" on the login screen.

STEP 1  Open "Account" page in the "Dashboard" page.

PC, Tablet / Smartphone

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STEP 2  On the "Personal Information" tab, click "Send a password change link".

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You will receive a password change notification email.

 

STEP 3  Click "Reset password" in the email.

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STEP 4  Enter the "New password" and "Re-enter new password" fields, and click "Reset password".

You will see a message that the password change is complete.

Important

  • The password must be at least 8 characters long, using at least 3 of the following 4 rules.
    • Lowercase letters
    • Uppercase letters
    • numeral
    • Special characters
  • The following passwords cannot be set:
    • Same password as a user ID
    • Password used in the last three times
    • Common English words, combinations of letters and numbers that are easy for others to guess (e.g. password, qwerty, amex)

 

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