Change your password

You can change the password for your beSTREAM account by following these instructions below:

STEP 1 Open > Accounts page in the Dashboard page.

STEP 2 On the "Account Information" tab, click "Change Password".

You will receive a password change notification email.

STEP 3 Click "Reset password" in the email.

STEP 4 Enter the "New password" and "Re-enter new password" fields, and click "Reset password".

You will see a message that the password change is complete.

Important

• The password must be at least 8 characters long, using at least 3 of the following 4 rules.
  • Lowercase letters
  • Uppercase letters
  • numeral
  • Special characters

• The following passwords cannot be set:
  • Same password as a user ID
  • Password used in the last three times

• Common English words, combinations of letters and numbers that are easy for others to guess (e.g. password, qwerty, amex)

Important

• If you use a Google account when registering, you cannot change your password from beSTREAM. You need to change your Google account password. For information about how to change your password, see:
  https://support.google.com/accounts/answer/41078?co=GENIE.Platform%3DDesktop&hl=ja
• If you forget your password and can't log in, click "Forgot your password?" on the login screen. For more information see: ★ What if I forgot my password? ★