I can't change the player's color

Please check the plan you have contracted to.
Player's customization is available with the【Team and Studio】 plan accounts.
After changing the color, be sure to click "Save".
Make sure your web browser is the latest version of Microsoft Edge, Safari, Firefox, or Chrome.
Clear the browser cache. If that doesn't work, go to the next step.
Make sure you are using the recommended usage environment.
Temporarily disable the firewall or set beSTREAM as a trusted site. Your antivirus software may have a built-in firewall.