I can't display the player's logo

Please check the plan you have contracted to.
Changing the player's logo is only available with the【Team and Studio】plan accounts.
The uploadable image formats will be jpg and png.
After setting the logo, be sure to click "Save".
Make sure your web browser is the latest version of Microsoft Edge, Safari, Firefox, or Chrome.
Clear the browser cache. If that doesn't work, go to the next step.
Make sure you are using the recommended usage environment.
For more information, see: ◯ Compatibility
Temporarily disable the firewall or set beSTREAM as a trusted site.
Your antivirus software may have a built-in firewall.