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I can't display the player's logo
- Please check the plan you have contracted to.
Changing the player's logo is only available with the 【Team and Studio】plan accounts.
- The uploadable image formats will be jpg and png.
- After setting the logo, be sure to click "Save".
- Make sure your web browser is the latest version of Microsoft Edge, Safari, Firefox, or Chrome.
- Clear the browser cache. If that doesn't work, go to the next step.
- Make sure you are using the recommended usage environment.
For more information, see: 〇 Compatibility
- Temporarily disable the firewall or set beSTREAM as a trusted site.
Your antivirus software may have a built-in firewall.