I can't set up an album well

  • Make sure your web browser is the latest version of Microsoft Edge, Safari or Chrome.
  • Please also make sure your app version is the latest version.
  • Please close beSTREAM, clear your browser/ app cache and cookies, and reopen beSTREAM.
  • Please temporarily disable your firewall or set beSTREAM as a trusted site.
  • Please check your anti-virus software, as it may have a firewall built in.


  • There is no limit to the number of albums you can create.
  • It is not possible to add videos that are set to private to an album.
  • You cannot put an album inside an album.

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