Log in with recovery code

If for some reason you are unable to receive SMS, such as if you lose your smartphone, you can use an emergency code (recovery code) to log in.


  • If you have not set up Two-step verification, you cannot use it.
  • You can use the emergency code (recovery code) in the login screen "after completing the Two-step verification settings".

STEP 1 If for some reason you cannot receive an SMS, select "Try another method" on the regular 6-digit passcode entry screen.


STEP 2 Select "Recovery code".


STEP 3 Enter the recovery code in the input screen and log in.
You can use the recovery code to authenticate.


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