How do I change my email address?

If you wish to change the email address you registered when you created your beSTREAM account, please follow the procedure below.
If you created your beSTREAM account with a Google account, you cannot change your e-mail address from beSTREAM.

Important

  • When you change your email address, a confirmation email will be sent to your old email address as well.
  • If you are not sure about changing your e-mail address, please contact the beSTREAM office immediately via the Contact form.
Browser

STEP 1 Open the "Dashboard" > "Account" page.

The "Personal Information" tab will appear.

STEP 2 Click "Request to change email address".

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STEP 3 Enter your new email address and click "Send confirmation email".

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STEP 4 You will receive a final confirmation email to your new email address.

You will receive a "Final confirmation of Email change" email.
Click the blue button "Confirm email address" in the e-mail.

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STEP 5 When the authentication complete screen appears, log in to beSTREAM with your new email address.

When you click the blue "Confirm email address" button in the email, the "E-mail Verification" screen will appear. Click the blue "Go to beSTREAM" to use the service.
After authentication is complete, you can log in with your newly set email address.

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Application

STEP 1 Open the "Side Menu" > "Account" page.

STEP 2 Tap "Request to change email address".

STEP 3 Enter your new email address and tap "Send verify email".

STEP 4 You will receive a final confirmation email to your new email address.

You will receive a "Final confirmation of Email change" email.
Tap the blue button "Confirm email address" in the e-mail.

STEP 5 When the authentication complete screen appears, log in to beSTREAM with your new email address.

Tap the blue button "Confirm email address" in the email, and the "E-mail Verification" screen will appear.
After authentication is complete, you can log in with your newly set email address.

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