If you have subscribed to a paid plan for the browser version
Please note that refunds are not available in the middle of the month.
You can use beSTREAM until the end of your contract period.
In case you signed up for a paid plan for the app version
Please contact Google for Android users or Apple for iPhone users for a refund.
Definition of renewal date (monthly withdrawal date)
Paid plans are available for a one-time 7-day free trial when you first sign up. The end of the trial period is your renewal date (monthly withdrawal date).
Twenty-four hours from the start date and time are counted as "one day".
The same time and date of the following month will be considered as "one month".
When there is no date corresponding to the following month for reasons such as when you apply for a paid account at the end of the month, the withdrawal date will be on the last day of that month.
Renewal Dates and Payment Cycle